Customer confidence is key to marketplace success. Platforms that successfully nurture and maintain high levels of customer trust see a direct uptick in conversion, retention and repeat custom rates. But what formula should marketplaces adopt to maximize customer confidence? Here are five key ingredients every marketplace should adopt.
Veriff’s Identity and Document Verification solution combines AI-powered automation with reinforced learning from human feedback, and if required, manual validation. With support for more than 12,000 document specimens from more than 230 countries and territories, we offer identity verification with speed, convenience, and reduced friction to convert more users, mitigate fraud, and comply with regulations.
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